Telavox Blog

A cloud PBX is a mobile PBX that is much more than just the technology that connects the company's phone calls. With a cloud-based PBX, your company gets a solution for all communication: from chat…

A PBX phone system is just as useful for worldwide organisations as for one-person businesses. Because who answers your calls can have a decisive impact on your business. A PBX conveys a serious…

Interactive Voice Response (IVR) is a technology that allows the caller to quickly and easily navigate to the right person via the phone's keypad. It creates a better customer experience and lowers…

Has an employee resigned, gone on parental leave, or been on long-term sick leave? Then, the tedious process of getting rid of the company subscription for the mobile phone is awaiting. In this post,…

Investments in digital technology are increasing, but how do you, as a CIO, ensure that the initiatives also succeed? With information from Gartner and McKinsey, we conclude what CIOs should focus on…

Given the benefits of UCaaS and the importance of continually managing your digital workplace, some might say that UCaaS is essential to running a successful digital workplace. Here’s why.

During the holiday season, customer service requests usually go up – a lot. One logical solution to the problem is adding more members to the customer support team, but there are more actions to take…

Unified Communications as a Service (UCaaS) is a collective name for cloud-based solutions that gather your company's communication in a single system. UCaaS provides several benefits for all…

The healthcare system has become significantly more efficient since the turn of the millennium. However, the size and costs of healthcare systems continue to grow. As healthcare providers strive to…

E-commerce businesses are blossoming, and it doesn’t look like the industry will be slowing down anytime soon. But are you able to keep up with the increasing demand? One way to ease the burden is to…