Telavox Blog

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How to structure your budget when buying UCaaS

Technology is ever-changing. Today's business environment is one in which business isn't confined to just one desk, phone, computer, or office. Professionals can share skills, ideas, and…

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Why UCaaS is essential to running a successful digital workplace

Given the benefits of UCaaS and the importance of continually managing your digital workplace, some might say that UCaaS is essential to running a successful digital workplace. Here’s why.

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5 business benefits of the digital workplace

The workplace isn’t like it used to be. In the past, it was a centralised physical location where everyone gathered. The power of modern technology enables a new, transformative understanding of…

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7 benefits of UCaaS in hospitality

Travel is booming worldwide. At the same time, there’s intense competition in the travel industry. So, how can UCaaS help companies meet their challenges?

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How to write a great telephone policy

Do you know what a telephone policy actually needs to cover? Many companies know they should have a policy, but do a haphazard job with its execution. And that can, in fact, be worse than not…

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Top 8 business benefits of IP telephony

Telephone communication is an ever-evolving service. With phone companies planning to phase out their landline services by 2020, it has never made more sense to switch to IP telephony than now.…

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Hey CIO! Are you a change master?

As a CIO, your superpower is your ability to manage change. The great thing about your role is that you get to move; technology doesn’t stand still, so you’re always looking for the next…

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Why your company needs a telephone policy

Are new employees at your company also just handed a phone and expected to get started? Time to rethink! Having a telephone policy in your organisation is as important as making sure you look…

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8 reasons why your business needs an IVR

Have you ever dialled a bank’s inbound call number? You probably got some voice instructions on how to navigate through the dial pad. That is a classic example of how an IVR system works.

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4 reasons to integrate your cloud PBX with your CRM system – today

By enabling internal and external communication and routing calls to the correct people, private branch exchange (PBX) systems are an essential part of your business. Cloud PBX solutions can offer…

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