Telavox Blog

What is a softphone?

A softphone is a program that allows you to use your computer as a telephone. A softphone in a computer works like a regular phone. You can dial phone numbers, make outgoing calls, receive calls,…

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This is how IVR reduces your costs

An interactive voice response (IVR) is an investment leading to lower expenses in the company. Adding a personal touch to your voice response works wonders for your brand. In this post, we…

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Amalfi Technologies becomes a Telavox reseller

Telavox is proud to announce its partnership with Amalfi Technologies, based in Surrey, UK, they are cybersecurity advisors and awareness trainers, GDPR consultants, virtual DPO’s, password…

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Intuity Communications team up with Telavox

With steady and organic growth in the Nordic region, the award-winning Swedish IT and telecom company Telavox, teams up with UK channel partner and industry veterans Intuity Communications,…

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Telavox partners with ISUMO

Telavox is partnering with ISUMO, a London-based technology and IT support company. ISUMO currently provides a portfolio of products delivered through strategic partners such as SSE, Microsoft,…

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Call recording for banking and finance companies – here’s how it works

Being able to record calls makes life a lot easier. Whether you’re in touch with a client, having an internal meeting or a job interview, it makes a world of difference. Some industries, like…

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Gidion | “I don’t have to sell Telavox’s solution – it sells itself”

Easy to use, customisable for every business, and simple to administer – those are just a few of the reasons why the IT partner Gidion has had such success selling Telavox.

“Telavox’s solution is…

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We say goodbye to the name Flow – our Head of Marketing explains why

Right now, Telavox is getting a branding makeover. Here, our Head of Marketing, Vanessa Meyer, tells you more about it and takes a stroll down memory lane.

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Loxodonta doubled their sales thanks to Telavox

Loxodonta has helped companies with their digitalisation since 1985. With 35 years in the business, they’ve sold a lot of different solutions. But since they started selling Telavox, they haven’t…

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Tackling customer service challenges in remote times

The customer service industry is tackling one of its biggest challenges ever. The pandemic situation is throwing curveballs at support teams all over the world. So, how do you make customer…

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