Has an employee resigned, gone on parental leave, or been on long-term sick leave? Then, the tedious process of getting rid of the company subscription for the mobile phone is awaiting. In this post,…
Investments in digital technology are increasing, but how do you, as a CIO, ensure that the initiatives also succeed? With information from Gartner and McKinsey, we conclude what CIOs should focus on…
Given the benefits of UCaaS and the importance of continually managing your digital workplace, some might say that UCaaS is essential to running a successful digital workplace. Here’s why.
Unified Communications as a Service (UCaaS) is a collective name for cloud-based solutions that gather your company's communication in a single system. UCaaS provides several benefits for all…
Is physical retail obsolete now as everyone shops online? How should physical retail stay up-to-date to meet the new demands? These questions are just some you’ll get answers to in this post.
In hospitality and service, the customer always comes first, and with the help of smart digital solutions like UCaaS, you can upgrade your customer support substantially. Let’s go over how UCaaS and…
Mobile BankID ensures safe identification and is as crucial for Swedish companies or companies operating in Sweden as private citizens. Integrating mobile BankID with your telephony solution allows…
Many contact centers are grappling with the challenges of delivering better and better responses in ever shorter times. At the same time, new channels are constantly being developed that need to be…
The way you meet your customers can have a big impact on your business. To do so, your contact center solution needs to be competent and powerful enough to handle incoming cases in an efficient and…
The workplace isn’t like it used to be. In the past, it was a centralised physical location where everyone gathered. The power of modern technology enables a new, transformative understanding of the…
