Telavox Blog

Managing your company’s phone licenses is easy in Telavox’s admin portal: you can add, cancel, rebind and upgrade phone licenses with a few clicks. But what are licenses and how do they work? Here,…

Investments in digital technology are increasing, but how do you, as a CIO, ensure that the initiatives also succeed? With information from Gartner and McKinsey, we conclude what CIOs should focus on…

Transport and logistics companies know that well-functioning telephony is essential. Voice calls are drivers' primary means of communication, and customer service relies on telephony and the PBX to…

Given the benefits of UCaaS and the importance of continually managing your digital workplace, some might say that UCaaS is essential to running a successful digital workplace. Here’s why.

Some customers prefer to pick up the phone, while others want to send an email or chat. With a live chat like Telavox’s installed on your website, you become more accessible to your customers. You…

Today, many of us work from home, and it’s become an even more accepted part of our worklife. But how can we get more productive when working from our couch? It depends a lot on your choice of IT…

Unified Communications as a Service (UCaaS) is a collective name for cloud-based solutions that gather your company's communication in a single system. UCaaS provides several benefits for all…

Is physical retail obsolete now as everyone shops online? How should physical retail stay up-to-date to meet the new demands? These questions are just some you’ll get answers to in this post.

In hospitality and service, the customer always comes first, and with the help of smart digital solutions like UCaaS, you can upgrade your customer support substantially. Let’s go over how UCaaS and…

When was the last time you woke up, and the only thing you heard were birds chirping, the wind blowing, or simply the delight of complete silence? Few city dwellers get to experience that. Glamping,…