During the holiday season, customer service requests usually go up – a lot. One logical solution to the problem is adding more members to the customer support team, but there are more actions to take…
Today, many of us work from home, and it’s become an even more accepted part of our worklife. But how can we get more productive when working from our couch? It depends a lot on your choice of IT…
Unified Communications as a Service (UCaaS) is a collective name for cloud-based solutions that gather your company's communication in a single system. UCaaS provides several benefits for all…
In today’s world, everything is becoming more virtual, and that includes learning. Learners want easily accessible knowledge without any decrease in quality. Telavox Academy was founded in the spring…
The healthcare system has become significantly more efficient since the turn of the millennium. However, the size and costs of healthcare systems continue to grow. As healthcare providers strive to…
E-commerce businesses are blossoming, and it doesn’t look like the industry will be slowing down anytime soon. But are you able to keep up with the increasing demand? One way to ease the burden is to…
Is physical retail obsolete now as everyone shops online? How should physical retail stay up-to-date to meet the new demands? These questions are just some you’ll get answers to in this post.
Black Friday means your customer service team must be well-prepared, as it is one of the most important shopping days of the year. Maybe even the most important one! To make sure your customer…
In hospitality and service, the customer always comes first, and with the help of smart digital solutions like UCaaS, you can upgrade your customer support substantially. Let’s go over how UCaaS and…
When was the last time you woke up, and the only thing you heard were birds chirping, the wind blowing, or simply the delight of complete silence? Few city dwellers get to experience that. Glamping,…
