Telavox Blog

A PBX phone system is just as useful for worldwide organisations as for one-person businesses. Because who answers your calls can have a decisive impact on your business. A PBX conveys a serious…

Interactive Voice Response (IVR) is a technology that allows the caller to quickly and easily navigate to the right person via the phone's keypad. It creates a better customer experience and lowers…

Has an employee resigned, gone on parental leave, or been on long-term sick leave? Then, the tedious process of getting rid of the company subscription for the mobile phone is awaiting. In this post,…

Are you still fiddling with the small plastic card in your mobile phone? If you haven't gotten to know eSIM yet, it's about time. Get information about the technology, the benefits of eSIM, and how…

If you want to create an inclusive workplace, it is better to make mistakes than do nothing at all, claims Daniel Sörlöv, lecturer in LGBTQ+ rights and Stockholm Pride festival general. Many…

Managing your company’s phone licenses is easy in Telavox’s admin portal: you can add, cancel, rebind and upgrade phone licenses with a few clicks. But what are licenses and how do they work? Here,…

Investments in digital technology are increasing, but how do you, as a CIO, ensure that the initiatives also succeed? With information from Gartner and McKinsey, we conclude what CIOs should focus on…

Transport and logistics companies know that well-functioning telephony is essential. Voice calls are drivers' primary means of communication, and customer service relies on telephony and the PBX to…

Given the benefits of UCaaS and the importance of continually managing your digital workplace, some might say that UCaaS is essential to running a successful digital workplace. Here’s why.

Some customers prefer to pick up the phone, while others want to send an email or chat. With a live chat like Telavox’s installed on your website, you become more accessible to your customers. You…