Telavox Blog

Checklist: Live chat and GDPR

In the spring of 2018, The General Data Protection Regulation (GDPR) took effect in the EU. We’ve listed 7 things to keep in mind when installing live chat on your webpage.

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4 reasons you need live chat on your website – today

More leads, increased sales and happier customers. These are just a few of the benefits from installing live chat on your website.

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4 mistakes people make when purchasing telephony for a business

Is it time to update your company’s PBX and telephony services? If so, then there are things to be aware of - so you don’t end up falling into one of the most common pitfalls. Here are four…

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The 5-minute rule: Stop losing leads with live chat on your website

Many businesses spend a lot of resources on driving traffic to their websites, but stumble on the finish line and lose most of their leads. The problem? Response times are too long. The solution?…

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Things to consider when selecting a telephony solution for your startup

Missed calls and unclear contact information – ineffective communication is not good for a growing company. Here Dominic, an Advisor at Telavox and expert on telephony for smaller companies, gives…

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"We want control, that’s why we're keeping development in-house"

In the early 2000s, the Swedish IT and telecoms company Telavox consisted of four young people sitting in a loft space where everyone did everything. Today, several awards and appointments later,…

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