Telavox Blog

Automate more – increase customer satisfaction with IVR

Effectual call forwarding in the form of interactive voice response (IVR) is sweet music to your customers' ears. The classic monotonous signals, while waiting for someone to answer, often lead to…

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Smart keypad options (IVR): 3 examples

No matter what you want to achieve with your interactive voice (IVR) system, it must be efficient and helpful to your customers. In this post, you’ll learn more about welcome messages and examples…

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Buying a business phone – what applies?

Do I get a VAT refund when I buy a mobile phone for the company? And is it okay to use the phone privately? We sort it out for you in this blog post!

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What is a softphone?

A softphone is a program that allows you to use your computer as a telephone. A softphone in a computer works like a regular phone. You can dial phone numbers, make outgoing calls, receive calls,…

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This is how IVR reduces your costs

An interactive voice response (IVR) is an investment leading to lower expenses in the company. Adding a personal touch to your voice response works wonders for your brand. In this post, we…

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Amalfi Technologies becomes a Telavox reseller

Telavox is proud to announce its partnership with Amalfi Technologies, based in Surrey, UK, they are cybersecurity advisors and awareness trainers, GDPR consultants, virtual DPO’s, password…

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Intuity Communications team up with Telavox

With steady and organic growth in the Nordic region, the award-winning Swedish IT and telecom company Telavox, teams up with UK channel partner and industry veterans Intuity Communications,…

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Telavox partners with ISUMO

Telavox is partnering with ISUMO, a London-based technology and IT support company. ISUMO currently provides a portfolio of products delivered through strategic partners such as SSE, Microsoft,…

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Call recording for banking and finance companies – here’s how it works

Being able to record calls makes life a lot easier. Whether you’re in touch with a client, having an internal meeting or a job interview, it makes a world of difference. Some industries, like…

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Gidion | “I don’t have to sell Telavox’s solution – it sells itself”

Easy to use, customisable for every business, and simple to administer – those are just a few of the reasons why the IT partner Gidion has had such success selling Telavox.

“Telavox’s solution is…

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