Telavox Blog

A softphone is a program that allows you to use your computer as a telephone. A softphone in a computer works like a regular phone. You can dial phone numbers, make outgoing calls, receive calls, and…

An interactive voice response (IVR) is an investment leading to lower expenses in the company. Adding a personal touch to your voice response works wonders for your brand. In this post, we describe…

Telavox is proud to announce its partnership with Amalfi Technologies, based in Surrey, UK, they are cybersecurity advisors and awareness trainers, GDPR consultants, virtual DPO’s, password…

With steady and organic growth in the Nordic region, the award-winning Swedish IT and telecom company Telavox, teams up with UK channel partner and industry veterans Intuity Communications, enhancing…

Telavox is partnering with ISUMO, a London-based technology and IT support company. ISUMO currently provides a portfolio of products delivered through strategic partners such as SSE, Microsoft, Lumen…

Right now, Telavox is getting a branding makeover. Here, our Head of Marketing, Vanessa Meyer, tells you more about it and takes a stroll down memory lane.

Loxodonta has helped companies with their digitalisation since 1985. With 35 years in the business, they’ve sold a lot of different solutions. But since they started selling Telavox, they haven’t…

The customer service industry is tackling one of its biggest challenges ever. The pandemic situation is throwing curveballs at support teams all over the world. So, how do you make customer service…

Green lunch lotteries, free menstrual cups and bikes instead of cars. These are some of the things we’re doing at Telavox, in our quest for a more sustainable lifestyle.

Although today’s technology lets us hold internet-based meetings both internally and externally, there are advantages to having a good, old-fashioned phone conference. We’ve listed three common…