A physical PBX and mobile phones wasn’t cutting it for Siedle Nordic. They wanted to communicate with ease across their offices in the Nordics. When they needed a flexible and unified solution, they…
For decades, work had to be done in the office. Documents had to be typed on paper using bulky typewriters, phone calls were made on corded phones and files were stored in actual filing cabinets.…
Being able to interact and collaborate with your coworkers is more crucial than ever before. According to the Harvard Business Review, managers and employees spend 50 per cent more time in…
The evolution of Voice over Internet Protocol (VoIP) telephony systems continues to provide unique benefits, especially for those in business.
Technology is ever-changing. Today's business environment is one in which business isn't confined to just one desk, phone, computer, or office. Professionals can share skills, ideas, and…
Did you get a brand new telephony system, make the switch to cloud-based PBX, or buy a bunch of new phones? Then you need to update your telephone policy as well! And no, hitting send:all won’t be…
Do you know what a telephone policy actually needs to cover? Many companies know they should have a policy, but do a haphazard job with its execution. And that can, in fact, be worse than not having…
How do you use the stats from your company's PBX? Do you just look at how you can answer faster or reduce the call length? Or do you think of what really matters to the customers? Elin Thiman,…
Telephone communication is an ever-evolving service. With phone companies planning to phase out their landline services during 2020, it has never made more sense to switch to IP telephony than now.…
As a CIO, your superpower is your ability to manage change. The great thing about your role is that you get to move; technology doesn’t stand still, so you’re always looking for the next iteration,…
