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How to manage mobile subscriptions when someone quits

Has an employee resigned, gone on parental leave, or been on long-term sick leave? Then, the tedious process of getting rid of the company subscription for the mobile phone is awaiting. In this post,…

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CIO: Focus on these initiatives in 2023

Investments in digital technology are increasing, but how do you, as a CIO, ensure that the initiatives also succeed? With information from Gartner and McKinsey, we conclude what CIOs should focus on…

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Why UCaaS is essential to running a successful digital workplace

Given the benefits of UCaaS and the importance of continually managing your digital workplace, some might say that UCaaS is essential to running a successful digital workplace. Here’s why.

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Customer support managers: here’s how to prepare for the holidays

During the holiday season, customer service requests usually go up – a lot. One logical solution to the problem is adding more members to the customer support team, but there are more actions to take…

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What does UCaaS stand for, and how does it work?

Unified Communications as a Service (UCaaS) is a collective name for cloud-based solutions that gather your company's communication in a single system. UCaaS provides several benefits for all…

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How Telavox Academy makes user onboarding easy and effective

In today’s world, everything is becoming more virtual, and that includes learning. Learners want easily accessible knowledge without any decrease in quality. Telavox Academy was founded in the spring…

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Improved care and reduced costs – key benefits of UCaaS in healthcare

The healthcare system has become significantly more efficient since the turn of the millennium. However, the size and costs of healthcare systems continue to grow. As healthcare providers strive to…

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Enhance your e-commerce business with the right telephony solution

E-commerce businesses are blossoming, and it doesn’t look like the industry will be slowing down anytime soon. But are you able to keep up with the increasing demand? One way to ease the burden is to…

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The best telephony solutions for physical retail

Is physical retail obsolete now as everyone shops online? How should physical retail stay up-to-date to meet the new demands? These questions are just some you’ll get answers to in this post.

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Black Friday: How to prepare your customer service team

Black Friday means your customer service team must be well-prepared, as it is one of the most important shopping days of the year. Maybe even the most important one! To make sure your customer…

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