Telavox Blog

First impressions matter – not least when your customers call you. But if you're not there to respond, what do they hear then? Hopefully, a professional welcome message. Here's how to do it!

Do you know how much IP telephony really costs your company? Do you know if your supplier offers cost-effective solutions? If not, then it's time to look at your deal to find out if you need to make…

The IT and telco world is littered with acronyms, and it doesn’t make things easier that many of them seem to stand for the same thing. Two of these acronyms are VoIP and SIP, and they’re often…

With a new communications provider comes a lot of questions. Will things change for the better? What does onboarding look like? If you’re a new customer or interested in becoming one, we’d like to…

Tor Blomdell, VP of Product at Telavox, always has his ear to the ground. Here, he gives his two cents on the latest industry developments.

To be new at a company is both exciting and fun, but it can also be confusing. There are so many new people to meet, meeting rooms to locate, and abbreviations to learn. But by using Telavox's…

It's not long till the holidays! That also means it's high time to customise your company's PBX, so your customers know which opening hours apply.

Wouldn’t you like to make your work life a little bit easier? That’s exactly what programmability can do. But what is it, exactly? And what benefits does it bring? In this post, we get into all that.…

Some telecom companies rarely think twice about selling new phones or computers. This contributes to lots of hardware being needlessly manufactured. But there's a better way, and the solution is…

Still haven't found what you're looking for? That's why we at Telavox would like to highlight our support page with all frequently asked questions you may have!