Telavox Blog

A contact center is a feature that makes it possible to contact a company in a variety of ways. By using it, you can gather all your different channels to give your customers the best experience when…

Since almost everything had to go digital during the pandemic, many companies began implementing a digital onboarding process. After carrying out hundreds of digital onboardings since the beginning…

We have always strived to simplify the communication between companies and customers. Now we're launching our new contact center with omnichannel. It allows you to handle all customer communication –…

As we welcome 2022, let's look at the many things we achieved during the year. It's been an eventful one for sure – whether we expanded to new markets (¡Hola!, Bonjour! and Hallo!), developed…

When, where and how we communicate is constantly changing. Just a few years ago, it was unthinkable for some companies to work from home and have video calls instead of meetings face-to-face. Digital…

The Swedish UCaaS company Telavox continues its European expansion with a new acquisition in 2021, after buying Spanish Numintec in March. Telavox has now acquired ALLOcloud, a provider of advanced…

Telavox is proud to announce it is partnering with 186Kloud, the UK’s leading Vendor agnostic technology advisor. The new partnership with Telavox will add more firepower to 186Kloud’s arsenal and…

IP telephony is a way to call over the internet instead of using the traditional telephone network. IP stands for Internet Protocol, the technical standard for sending information over the internet.…

IP telephony, softphones, SIP, VOIP, the PSTN – the telephony terms can be quite confusing! In this blog post, we take a look at the differences between analogue phones and IP phones. 

The Swedish UCaaS company, Telavox, has acquired the Spanish cloud-based communication company Numintec. It's a major milestone for Telavox's expansion in Europe that opens up two new markets: Spain…