To fully leverage the buzz created by a new product release, you need to follow your customer all the way from ”hi” to “buy”. Here are 5 ways to make the most of your product launch with live chat.
Why are the apps we download in our private lives so much more fun and intuitive than the software we use at work? We asked Henrik Thorvinger, Head of product vision at Telavox, how this can be.
Can you use emojis when chatting with customers, and how do you avoid sounding like a robot? Why is empathy so important, and where should you put your chat widget? Keep reading for a 10-step guide…
In the spring of 2018, The General Data Protection Regulation (GDPR) took effect in the EU. We’ve listed 7 things to keep in mind when installing live chat on your webpage.
More leads, increased sales and happier customers. These are just a few of the benefits of installing live chat on your website.
Is it time to update your company’s PBX and telephony services? If so, then there are things to be aware of - so you don’t end up falling into one of the most common pitfalls. Here are four classic…
Many businesses spend a lot of resources on driving traffic to their websites, but stumble on the finish line and lose most of their leads. The problem? Response times are too long. The solution?…
In the early 2000s, the Swedish IT and telecoms company Telavox consisted of four young people sitting in a loft space where everyone did everything. Today, several awards and appointments later,…
