Telavox teams up with London-based technology partner Impact IT

Telavox is proud to announce we’re partnering with Impact IT, a London-based Technology Partner for regulated firms and charities. 

Impact’s aim is to turn a company’s technology from its tool, to its asset. One of the ways they achieve this is by addressing specialised client needs with that of specialist partners, to provide the best solutions to customers and speeding up their digital transformation journey.

Disrupt the home office market with the help from Telavox

Impact IT is looking to disrupt the home office market that has seen massive growth since the pandemic. The new partnership with Telavox will help expand the range of products offered by Impact IT adding Unified Communications & Contact Centre solutions to their portfolio.

Speaking about the new partnership CEO Rikin Patel said:

"Telavox as a platform is hand down one of the best we’ve used. It’s not the cheapest but in life you get what you pay for. With Telavox’s service offering, combined with the design ethos used for their platform creates a reliable, approachable solution" 

From startup to 250 000 users

The Telavox story began almost 20 years ago when two students shared the same entrepreneurial spirit to build a better communications platform hosted and managed in the cloud accessible by any device from any location.  With over 250,000 users on the platform already it is one of the fastest-growing UC and Contact Centre solutions in the European market.

Unlike many UC providers Telavox owns the platform from top to bottom, there are a number of integrations as standard such as Salesforce, Hubspot and Zendesk to name a few allowing for more efficient working.  This also means they are in full control over the security, availability, product roadmap and can innovate freely with their customers and partners.

Partner Sales Manager Johan Gericke said:

“We are excited to welcome Impact IT to the Telavox family and look forward to working closely together to provide the communications backbone to their solution portfolio which will hopefully help many organisations.”

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