Telavox Blog

Do you know what a telephone policy actually needs to cover? Many companies know they should have a policy, but do a haphazard job with its execution. And that can, in fact, be worse than not having…

How do you use the stats from your company's PBX? Do you just look at how you can answer faster or reduce the call length? Or do you think of what really matters to the customers? Elin Thiman,…

Telephone communication is an ever-evolving service. With phone companies planning to phase out their landline services during 2020, it has never made more sense to switch to IP telephony than now.…

As a CIO, your superpower is your ability to manage change. The great thing about your role is that you get to move; technology doesn’t stand still, so you’re always looking for the next iteration,…

Are new employees at your company also just handed a phone and expected to get started? Time to rethink! Having a telephone policy in your organisation is as important as making sure you look…

Today, there’s no need to let a desktop phone take up space in your office. We’ve listed 5 benefits of switching from desktop phones to VoIP softphones. 

More so than anywhere else, CIOs in Nordic regions believe that their organizations rank digital business and digital transformation as their number one objective.

Is your PBX making cash disappear? If your company is still using an on-prem PBX system, you're probably frustrated by high running costs, poor flexibility and a limited feature set. Yet, you might…

How can you, as CIO or IT manager, leverage digital transformation in your own career? Here are four essential pointers.

As a part of our strategy to strengthen our offer for enterprise customers, Telavox has acquired iCentrex – a company known for providing the SME and enterprise segments with creative solutions for…