Who does not want a phone number that is easy to remember, easy to pronounce, and feels professional? Many companies strive for a geographically unbound number with as many zeros as possible! Here…
How do you use the stats from your company's PBX? Do you just look at how you can answer faster or reduce the call length? Or do you think of what really matters to the customers? Elin Thiman,…
As a part of our strategy to strengthen our offer for enterprise customers, Telavox has acquired iCentrex – a company known for providing the SME and enterprise segments with creative solutions for…
In the spring of 2018, The General Data Protection Regulation (GDPR) took effect in the EU. We’ve listed 7 things to keep in mind when installing live chat on your webpage.
Is it time to update your company’s PBX and telephony services? If so, then there are things to be aware of - so you don’t end up falling into one of the most common pitfalls. Here are four classic…
Many businesses spend a lot of resources on driving traffic to their websites, but stumble on the finish line and lose most of their leads. The problem? Response times are too long. The solution?…
